Welcome to HHS System Learning Portal!

The HHS System online learning portal provides a broad array of courses designed to help maximize your knowledge regarding HHS services and programs.  The learning portal offers a convenient way to take training online.  This allows easy access to relevant topics and authorized trainings by HHS agencies.  The HHS System Learning Portal offers:

1. Easy-to-follow curriculum in an online format, and

2. Printable course completion certificates, which may include CEU credit, if applicable.



    Available courses

    March 12-13, 2020

    The Texas Health and Human Services Commission (HHSC) and Texas Medicaid & Healthcare Partnership (TMHP) are hosting electronic visit verification (EVV) instructor-led training sessions for *program providers currently required to use EVV who need to complete their required annual EVV training.

    Participants will learn about new and revised HHSC EVV policies and enhancements to the TMHP EVV Portal. A live question & answer (Q&A) session at the end will allow participants to ask their EVV-related questions to HHSC, TMHP, EVV vendors, and managed care organization (MCO) representatives. Participants can also meet with EVV vendors to learn more about their EVV systems, ask questions and schedule training. 

    Each training session is four hours and all sessions present the same material, so program providers only need to attend one session.

    To access course registration: Click the title of this course; scroll down, and click the Enroll Me button. Follow the detailed instructions inside the course to reserve your seat.

    Programs currently required to use EVV include:

    • 1915(c) Community Living Assistance and Support Services Waiver
    • 1915(k) Community First Choice (including STAR members who receive these services through the traditional Medicaid model)
    • Community Attendant Services
    • Family Care
    • Personal Care Services provided under the Texas Health Steps Comprehensive Care Program (including STAR members who receive these services through the traditional Medicaid model)
    • Primary Home Care
    • STAR Health
    • STAR Kids
    • STAR Kids – MDCP Covered Services
    • STAR+PLUS
    • STAR+PLUS Home and Community Based Services
    • STAR+PLUS Medicare-Medicaid Plan

    This HHSC EVV Policy course is designed for programs and services currently required to use EVV. It includes modules that explain what EVV is, how EVV works, and who EVV stakeholders are. The course covers EVV visit transactions, EVV visit maintenance, EVV reason codes and required free text, EVV compliance oversight, and includes a summary of EVV changes

    Please click the EVV Policy For Programs and Services training link to access the training

    View the table on p. 3 of Programs and Services Required to Use EVV for a listing of programs and services currently required to use EVV.

    This HHSC EVV Policy course is designed for programs, services, and service delivery options required to use EVV as mandated by the 21st Century Cures Act (EVV start date is Jan. 1, 2021). It includes modules that explain what EVV is, how EVV works, and who EVV stakeholders are. The course covers EVV visit transactions, EVV visit maintenance, EVV reason codes and required free text, and EVV compliance oversight

    As the DSW, you play a crucial role on an individual’s treatment team when it comes to identifying challenging or aggressive behaviors. This module exposes DSWs to best practices for recognizing, de-escalating, and preventing challenging behavior. You will also learn strategies for determining why this type of behavior occurs and how to distinguish between when challenging behaviors are a form of communication versus a sign of a more serious mental or physical health condition. After clicking on Start module, scroll down and click on 'Enroll me' link.

    Start module

    As the DSW, you play a crucial role on an individual’s treatment team when it comes to identifying challenging or aggressive behaviors. This module exposes DSWs to best practices for recognizing, de-escalating, and preventing challenging behavior. You will also learn strategies for determining why this type of behavior occurs. In addition, you will learn to distinguish between when challenging behaviors are a form of communication versus a sign of a more serious mental or physical health condition.

    Start module

    Mental health and substance use disorders may be common in individuals you support, so it is crucial to be educated about these conditions. This module teaches DSWs to identify signs and symptoms of common disorders and provide quality care to individuals actively experiencing these issues. You will learn about the importance of your active participation as a member of the individual’s treatment team and how to respond to real-life scenarios you might face with these individuals..

    Start module

    Your role as a DSW might include caring for an individual with Dementia or Alzheimer’s disease. This training is designed to help DSWs learn about how dementia affects thinking, communication, and behavior. You will learn strategies necessary for communicating with individuals, addressing challenging behavior, and keeping individuals safe in their homes. As a result of this training, you will be better equipped to protect those in your care from harm while promoting their overall quality of life.

    Start module

    Part of a DSWs role is being responsible for promoting the physical health and well being of those in your care. Therefore, you need to know about common infectious diseases, how they spread, and how to contain them. In this module, DSWs will learn to identify strategies regarding prevention and containment of these diseases. With this knowledge, you will be better equipped to protect both yourself and the individuals you support from potentially dangerous diseases

    Start module

    In order to effectively care for other people, you first have to remember to take care of yourself. This training teaches DSWs about the importance of self-care and techniques for maintaining your own well-being. You will learn about signs of physical, mental, and emotional stress and strategies for reducing these different forms of exhaustion. At the end of the training, you will be challenged to create a personal plan containing tangible steps you can take to better care for yourself.

    Start module

    This training is designed to meet the basic ANE training requirements for staff providing direct care in a community setting. By the end of the training, staff should be able to identify which acts constitute ANE, how to recognize ANE, understand risk factors for ANE, and what methods can be used to address ANE. Additionally, this training includes an introduction to trauma and its impact on the people we serve. To take this course, please click on the course title and then select the "enroll me" button below the course description.

    If you have questions about this course or need assistance, please email LTSS_Policy@hhsc.state.tx.us.